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SIZING: all size guides can be found within the product description or attached photos of the item. If you need assistance with sizing please email us at

PAYMENT OPTIONS: we accept most card types including Visa, Mastercard and Amex. We also accept Paypal, Shopify pay, Apple pay and Afterpay

RETURNS: we currently do not offer returns for incorrect sizing, so please ensure to properly measure your dog prior to purchase to avoid disappointment.

POSTAGE: all parcels are dispatched within 1-2 business days via standard postal service and come with tracking which will be emailed to you upon fulfillment of your order. Bandanas or collar tags alone do not come with tracking to keep the costs as low as possible to the customer, however if you purchase with other items such as a lead or collar, your parcel will be tracked.

Postage is available World-wide

PRODUCT CARE: all of our products are designed as fashionable pieces, therefore we do not recommend wearing them as your full time collar. A hand-wash or spot clean is recommended to keep your items looking fab! Stain-proof spray may assist in keeping your items in great condition!.